Innovative Apps, Exceptional Experiences
Revolutionize Your Business with Cloud Sense: Cutting-edge IT Cloud Support Solutions for Outstanding Digital Transformations in Kuala Lumpur.
Your Trusted Partner in IT Excellence
Cloud Sense Sdn Bhd, situated in the heart of Kuala Lumpur, Malaysia, is a leading provider of innovative IT cloud support services. Our mission is to empower businesses by delivering seamless and scalable cloud solutions that enhance operational efficiency and drive growth. With a team of skilled professionals, we specialize in tailoring our services to meet the unique needs of each client, ensuring secure and reliable cloud environments. At Cloud Sense, we are dedicated to helping organizations navigate the complexities of digital transformation and achieve their strategic goals with ease and confidence.Cloud sense Sdn Bhd
Comprehensive Cloud Management
In today’s rapidly evolving digital landscape, cloud computing has become the cornerstone of innovation, scalability, and operational efficiency. Companies across industries are increasingly migrating to the cloud to drive business transformation, enhance agility, and unlock new opportunities. To help businesses navigate this complex ecosystem, our company offers a wealth of experience and expertise in three of the most powerful cloud platforms available today: Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).
24/7 Customer Support Call Center
In today’s fast-paced business environment, customer support is more important than ever. Whether it’s resolving issues, answering questions, or providing assistance with products and services, having reliable support can make all the difference in building strong customer relationships. At our company, we understand the value of exceptional customer service, which is why we are proud to offer a 24/7 customer support call center that is always here to help, day or night.
DDOS protection
Our company brings years of hands-on experience in providing robust DDoS protection using industry-leading solutions from Cloudflare, Imperva, and Akamai—three of the most trusted names in the field of online security. By integrating these powerful platforms into our security strategies, we ensure that businesses can stay online, secure, and resilient against the ever-growing threat of DDoS attacks.
Expert Endpoint Protection
In today’s digital landscape, securing your devices and endpoints is more critical than ever. With the rise of cyber threats such as ransomware, phishing, and malware, businesses must ensure that every endpoint—whether it's a desktop, laptop, mobile device, or server—is fully protected. That’s where our company comes in. We bring extensive experience in endpoint protection, leveraging leading security solutions like Microsoft Defender, Sophos EDR, and CrowdStrike to safeguard your business from potential cyber threats.
Careers
At cloud sense sdn bhd, we’re always looking for talented and passionate individuals to join our growing team. As a dynamic and innovative company, we believe that our success is driven by the dedication and creativity of our employees Location: Kuala Lumpur
Customer Service Officer
Act as our service representative to handle all customer inquiries, including calls, emails and live chats, with sales-oriented approach to develop business opportunities in B2B and B2C sectors
Provide ongoing support before, during and after customer sign up
Provide timely follow-up to ensure prompt response and resolution of customer inquiries
Coordinate with business development team to implement sales strategies, client service, and retention to achieve business targets in term of volume, sales, revenue, and margins
Tele-sales Officer
Responsible for sales order processing and follow up
Prepare and administrate sales orders, proforma invoices and other forms, contract and documents for sales
Handle customer and channel enquiries and coordinate with customers and oversea offices on sales service
Provide support to sales team on daily sales activities
Project Manager
Planning and controlling all phases of IT projects, including preparation and feasibility studies, procurement, implementation, user acceptance testing, system nursing, and maintenance
Scheduling and assigning duties to project team members
Managing day-to-day project activities and meetings
Providing customer engagement, resource management, vendor management, risk management, and quality control
Completing tasks with effective time management, priority measurement, and escalation judgment
Cloud Engineer
Manage updates and changes within the Hybrid IT infrastructure, ensuring applications are up to date with security requirements
Actively participates in disaster recovery efforts, ensuring redundancy of all cloud and platforms to mitigate major business losses in the event of disaster outages
Develop solutions for continuously monitoring and alerting around uptime and performance. Logging and data analysis is the heart of maintaining highly reliable systems
Backend Engineer
System development and system design and analysis in C#
Software development of Project Backend Server and System Development
Development in Enterprise System in Different Industries (Trading platform, payment gateway and more)
Products/projects development
IT Support FAQs
What services does Cloud Sense Sdn Bhd offer?
Where is Cloud Sense Sdn Bhd located?
Cloud Sense Sdn Bhd, we are proud to serve businesses and organizations across Malaysia and the wider Asia-Pacific (APAC) region. Beyond Malaysia, our company operates throughout the Asia-Pacific (APAC) region, with a presence in key markets such as Singapore, Hong Kong, Taiwan, Shenzhen and more. This wide reach allows us to support businesses looking to expand regionally or optimize their operations across borders.
How can Cloud Sense Sdn Bhd assist with cloud migration?
Cloud migration offers businesses a way to reduce costs, improve scalability, and enhance accessibility to critical data and applications. At our company, we specialize in providing cloud migration services to help businesses smoothly transition from traditional on-premises systems to cloud-based solutions.
Does Cloud Sense Sdn Bhd offer cloud security solutions?
At our company, we provide comprehensive cloud security solutions to safeguard your business against cyber threats like DDoS attacks, malware, ransomware, and other security risks. Our services include DDoS protection and endpoint protection, designed to protect your digital assets and ensure your business stays secure and operational in the cloud.
Can Cloud Sense Sdn Bhd manage our existing cloud infrastructure?
Absolutely, managing cloud infrastructure can be complex and time-consuming, especially for businesses that lack in-house expertise. At our company, we offer Managed Cloud Infrastructure Services to help businesses optimize, secure, and maintain their cloud environments—allowing you to focus on growth while we handle the technical details.